Cookies assist us in providing our services. By using our services you consent to the placement of cookies on your computer. Find out more.

FAQ - Solar Products

The charge regulator does not indicate it is ready for operation. What could be the cause?

- Insufficient battery charge, e.g. because 1. the solar module is not aligned properly for the season (see above); 2. charging time is dependent on the season; 3. charging time is dependent on the weather; 4. the solar module is shaded (partially or completely); 5. the solar module is dirty; 6. battery capacity decreases when the temperature falls below freezing; 7. battery capacity decreases with age; 8. the charge regulator is overloaded, for instance because the power output of the connected electric consumers is too high. Check the fuse.

The electric consumer won't work at the inverter.

I bought a solar lamp. The lamp went out during set-up and is not functioning now. Did I buy a defective lamp?

How long does it take to fully charge the battery of our solar sets?

Which way should the solar module face to guarantee optimal functioning of the solar product?